Privacy Policy

Privacy Policy for Chicvana.net
Effective Date: 5/01/2025

At Chicvana.net, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following personal information:

  • Name, email address, phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party providers)

  • Order history and customer support interactions

  • IP address, browser type, and device information

  • Usage data through cookies and tracking tools for analytics and advertising

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Send marketing communications (with your consent)

  • Improve user experience and site performance

  • Deliver personalized advertising through platforms like Meta (e.g., Instagram and Facebook)

3. Cookies & Tracking Technologies

Chicvana.net uses cookies, pixels, and similar technologies to understand how visitors use our site and to enhance your shopping experience. These tools help us serve relevant advertising and measure campaign performance on platforms including Meta.

You can manage cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted service providers (e.g., payment processors, email services, shipping platforms)

  • Advertising and analytics partners like Meta, in compliance with their Data Policy

  • Legal authorities when required by law

5. Advertising via Meta (Facebook & Instagram)

We use Meta advertising tools, such as the Meta Pixel, to understand user behavior and deliver personalized ads across Meta’s platforms. These tools collect data in accordance with Meta’s Data Policy.

To manage your ad preferences on Meta, visit:
https://www.facebook.com/adpreferences/ad_settings

By using our site, you consent to this tracking and data usage.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent for marketing communications at any time

  • Opt out of data tracking for targeted advertising (via Meta’s ad settings or browser controls)

To exercise your rights, email us at: support@chicvana.net

7. Data Security

We use secure protocols and encryption where appropriate to protect your data. While we take precautions, no online data transmission is 100% secure.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

9. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted here with an updated effective date.

10. Contact Us

For any questions about this Privacy Policy or your data rights, please contact:
📧 styleinsider@chicvana.net